Maintenance Program

Preventative Maintenance Agreement

HVAC Experts will provide priority scheduling to all Preventative Maintenance Agreement customers 24 hours a day, 7 days a week. The maintenance covered by a service agreement will be scheduled during HVAC Experts normal business hours, which are Monday through Friday, 7:30am to 4:00pm, with the exception of holidays. If you need your maintenance scheduled after hours or on a weekend, this can be arranged for an additional charge.

Preventative maintenance is required by most manufacturers to maintain the warranty on your equipment. This is not a guarantee that your system will operate without any future repairs. Any required repairs beyond those provided in this agreement will be brought to your attention and will be billed separately. Payment will be due upon receipt of repair invoice.

An agreement will not become effective until it is paid in full and will continue in effect until the spring or fall of the following year, unless cancelled by either party with a 30 days notice. This agreement will automatically renew by payment of invoice each year. Please call the office for a quote based on your particular needs.

Standard Maintenance Agreement:

HVAC Experts agrees to render the following services to your indoor comfort system in accordance with the following plan. The Inspection will be performed by one of our technicians.

• Priority service over non–agreement customers.
• 24–hour emergency service, gives you peace of mind knowing we are there when you need us.
• Automatic reminders, we contact you when it is time for inspections (Spring and/or Fall)
• Complete 23–point inspection, routine maintenance prolongs the life of the equipment and can reduce energy costs.
• Replace/Clean filters (Includes high quality 1" pleated filters)*
• Lubricating, adjusting, safety testing of specified equipment.
• Receive 50% off of our normal diagnostic fee and receive 15% off all repairs when they are made on the equipment included in the agreement. **
• Receive your discounted rate for repairs even on after hour calls. ***
• Friendly, knowledgeable technicians will perform all maintenance.

* All filters besides 1" pleated filters will be billed at the discounted service agreement rate.
** The discount this agreement includes is on repairs only.
*** There is a higher diagnostic fee for all after hours/holiday calls

Premium Maintenance Agreement:

HVAC Experts agrees to render the following services to your indoor comfort system in accordance with the following plan and an inspection performed by one of our technicians:

• Automatic reminders, we contact you when it is time for inspections (Spring and/or Fall)
• Periodic inspection (Spring and/or Fall)
• Complete 23 point inspection
• Standard 1" pleated and/or washable filter change
• Lubricating, adjusting and safety testing of your system
• No charge when service calls are made on the specified equipment*
• Parts and labor included on any needed repairs*
• Accessories can be covered separately (i.e. Humidifiers, Air Cleaners)

* The HVAC equipment must be fully operational during the initial inspection. This agreement excludes compressors out of manufacturer’s warranty, heat exchangers, zoning systems, connecting piping, ducting, work performed on the equipment not done by HVAC Experts, and damage to the unit(s) not caused by normal operation.